B.B
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Selected work

Four programs. One thesis. Ship the thing.

Each story follows the same five beats: context, problem, approach, build, impact. Read what you care about, skip the rest.

2025 to present
80
support agents on the Partner Approval assistant

PartnerHelp migration to Fusion Helpdesk + AI assistants

Migrating a decade of PartnerHelp support onto Fusion Helpdesk while shipping working AI assistants that take real work out of agents' days.

2022 to 2024
20K+
partners moved onto the rebuilt program

Enhanced Oracle Partner Network (EOPN)

Migrated ~150 high-value partners on a managed path, then stood up the self-service enrollment that moved the full 20K+ partner base onto the rebuilt program.

2023
75%
reduction in manual processing time

Oracle Royalty Management Tool (ORMT)

Replaced macro-Excel and email templates with a self-service tool that auto-calculates royalties and submits straight to AR.

2023 to 2025
~50%
reduction in deal-cycle coordination effort

Collaborative Customer Engagement (CCE)

One platform for Oracle, its multicloud partners (Microsoft, Google, AWS), ISVs, and Alloy to share leads and co-sell in real time.

Coda

Let's build the
next program.

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