All work
2023 to 2025
Collaborative Customer Engagement (CCE)
One platform for Oracle, its multicloud partners (Microsoft, Google, AWS), ISVs, and Alloy to share leads and co-sell in real time.
~50%
reduction in deal-cycle coordination effort
4
partner types on one shared platform
Real-time
API sharing replacing spreadsheet-and-email
- Role
- Program Manager, Requirements, Rollout & Change
- Timeline
- Multi-partner rollout
- Stakeholders
- ISVs, Alloy partners, Microsoft, Google, AWS, Oracle Sales
- Tools
- Oracle Sales CloudJIRAConfluenceSharePoint
01Context
Lead and opportunity sharing between Oracle and its partners — ISVs, Alloy partners, and hyperscalers (Microsoft, Google, AWS) — was fragmented, with each partner type working differently. Coordination lived in spreadsheets and email threads.
02Problem
Without a common platform, deal collaboration was slow and inconsistent, and validations were manual. Every co-sell motion re-did the same setup work.
03Approach
- 01Co-authored requirements, ran UAT and launch, and coordinated internal and external stakeholders (AWS, Google) end to end.
- 02Helped define the shared process itself — how leads and opportunities would flow between Oracle and each category of partner.
- 03Built the training and documentation that carried teams onto the platform so the process survived contact with real users.
04Build
- Shared lead and opportunity flow defined across ISVs, Alloy, Microsoft, Google, and AWS.
- Real-time API sharing replacing spreadsheet-and-email tracking.
- Requirements, UAT, launch, training, and change management run end to end.
05Impact
~50%
coordination effort cut on the deal cycle
1
shared platform across ISV, Alloy, and hyperscaler flows
Real-time
co-sell replacing spreadsheet-and-email