B.B
About

The person who turns the deck into the deploy.

Twelve years at Oracle, five roles, from project accounting into partner operations strategy, without ever leaving the company. My work lives in the unglamorous middle: taking ambiguous, cross-functional problems and turning them into plans, systems, and delivery that hold up under real use.

I have launched partner programs, migrated ticketing and enrollment platforms serving 20,000+ partners, and replaced manual, error-prone processes with tools people genuinely rely on. I move easily between a support agent's daily reality and an SVP's roadmap, and have done so across five regions: NA, LAD, EMEA, APAC, and Japan.

Today I lead AI-driven automation across Partner Support, designing and shipping assistants that take real work out of agents' days. The goal isn't to remove people. It's to make the next program ship faster than the last.

2014 → today

Five roles, one mission.

Scroll to move through the roles.

  1. Sep 2025 to Present01

    Partner Operations Specialist

    Partner Sales & Operations Strategy · Oracle

    Own program and change management for Partner Ops and lead the team's AI initiatives. Migrating PartnerHelp support from Oracle Service Cloud to Fusion Helpdesk, and shipping live AI assistants — Partner Approval assistant (80 agents), Leadership dashboard, EMEA ops dashboard — with 10–15% faster operational turnaround.

    Skills in play
    AI SolutioningProgram ManagementChange Management
    Outcomes
    • 80 agents on the Partner Approval assistant
    • 10–15% faster operational turnaround
    • PartnerHelp moved onto Fusion Helpdesk
  2. Dec 2021 to Sep 202502

    Program & Change Manager

    Global Business Revenue Operations · Oracle

    Core team of 5, 20–30 concurrent initiatives across ISV, distributor, reseller, and multicloud partners in NA, LAD, EMEA, APAC, and Japan. Shipped EOPN onboarding, the Oracle Royalty Management Tool, Collaborative Customer Engagement, the Fusion Suite regional-effectiveness assessment, Oracle Cloud Marketplace / Private Offers (up to 5% partner revenue growth), a change-management framework now standardized across Revenue Ops, and the ~100-person PartnerHelp office consolidation (90% post-move satisfaction).

    Skills in play
    Global Process OwnershipStakeholder ManagementAutomation
    Outcomes
    • 20–30 concurrent initiatives across 5 regions
    • Up to 5% partner revenue growth via Marketplace
    • Change framework standardized across Revenue Ops
  3. Jul 2020 to Dec 202103

    Consulting Bid Manager

    North America Application Consulting · Oracle

    Owned the most complex State, Local, and public-sector bids across NA Apps — ~120 bids/quarter across ERP, CX, HCM, SCM, largest $36M. Co-developed an Apex-based Deal Tracker giving Bid Mgmt, Sales, and leadership end-to-end visibility from opportunity to booking, cutting manual productivity-assessment workload ~90%. Still in use.

    Skills in play
    Bid & Proposal ManagementAPEXExecutive Reporting
    Outcomes
    • ~120 bids per quarter, largest $36M
    • ~90% less manual productivity-assessment work
    • Deal Tracker still in use today
  4. Dec 2017 to Jun 202004

    Partner Transaction Analyst

    Global Business Revenue Operations · Oracle

    Led the migration of the team's ticketing system from Service Portal to Oracle RightNow — 300–400 users, 20K partners — as primary point of contact. Ran ~200–300 non-standard partner deals per quarter through CPQ, VAD/reseller approvals, and Order Management booking.

    Skills in play
    Oracle CPQOrder ManagementPlatform Migration
    Outcomes
    • Ticketing migration for 300–400 users
    • 20K partners served
    • ~200–300 non-standard deals per quarter
  5. Jun 2014 to Dec 201705

    Senior Project Accounting Analyst

    Project Accounting · Oracle

    EMEA and LAD data analysis, FPLA reporting, and annual external-audit documentation. Co-founded and led the Project Accounting Learning Academy, a 14-day end-to-end onboarding program for a 300+ person org.

    Skills in play
    Reporting & AnalysisAuditEnablement
    Outcomes
    • EMEA + LAD reporting ownership
    • Learning Academy for a 300+ person org
    • 14-day onboarding, half the ramp time
Capabilities

How I work.

Core
  • Program Management
  • Change Management
  • Partner & Revenue Operations
  • Global Process Ownership
  • Requirements & Solutioning
  • Stakeholder Management
  • Process Automation
  • Bid & Proposal Management
  • Cross-functional Coordination
AI & Automation
  • ChatGPT Work / Codex
  • MS Copilot
  • Gemini
  • Claude
  • Oracle Gen Chat AI
Enterprise
  • Oracle CPQ
  • Order Management
  • Oracle R12
  • Sales Cloud (CRM)
  • APEX
  • Project Financial Management
  • Cloud Analytics
Collaboration & Productivity
  • JIRA
  • Confluence
  • SharePoint
  • Visio
  • Advanced Excel
  • PowerPoint
Education
Bachelor in Business Management, Finance
Center for Management Studies, Jain University, Bangalore · 2011 to 2014
Currently
Open to senior PM / Ops roles
Especially where strategy meets AI-era execution.