Timeline

Twelve years,
one through-line.

Five roles at Oracle, each one a step closer to the question I care about most: how does a decision made in a leadership room actually reach the person doing the work?

2014 · Beginning

Joined Oracle

Started as a Senior Project Accounting Analyst in Bangalore. First exposure to the machinery behind a global services business.

2016 · Recognition

Founded the PA Learning Academy

Built an internal onboarding program that took new hires from week-one confusion to billable in half the time. 300+ analysts trained.

2018 · Program

Service Portal to RightNow migration

Led the partner-facing migration across regions with zero downtime. First taste of running a real change program end to end.

2020 · Build

Apex Deal Tracker

Built the visibility layer that follows a consulting deal from opportunity to booking. Cycle time at QTO down 10 to 15 percent.

2022 · Transformation

Enhanced Oracle Partner Program

Restructured the program powering 20,000+ partners worldwide. Four regions migrated in lockstep, +30% active deal registrations.

2023 · Automation

Royalty automation

Digitised the intake, automated validation, gave finance an auditable trail. Eight days of manual work became eight minutes.

2025 · AI

Gen Chat AI in Partner Support

Leading generative AI adoption across the support org. Routine queries answered without humans, with the guardrails to keep us honest.

2026 · Now

What's next

Building the AI-era version of the middle layer. Programs that ship faster because the tooling carries more of the weight.

The five roles

From analyst to AI program lead.

Sep 2025 to Present
Partner Operations Specialist
Partner, Sales & Operations Strategy · Oracle
Bridging strategy and execution; leading AI adoption across Partner Support.
Dec 2021 to Sep 2025
Program & Change Manager
Global Business Revenue Operations · Oracle
Ran the Partner Program revamp, Royalty automation, multi-cloud ISV co-sell.
Jul 2020 to Dec 2021
Consulting Bid Manager
North America Application Consulting · Oracle
Built the Apex Deal Tracker; streamlined the proposal review cadence.
Dec 2017 to Jun 2020
Partner Transaction Analyst
Global Business Revenue Operations · Oracle
Led the Service Portal → RightNow migration with zero downtime.
Jun 2014 to Dec 2017
Senior Project Accounting Analyst
Project Accounting · Oracle
Founded the Project Accounting Learning Academy (300+ staff onboarded).
Want the detail?

4 of these milestones are full case studies.

Read the work