Enhanced Oracle Partner Network (EOPN)

Oracle rebuilt its global partner program from the ground up. Every existing partner had to move from the legacy program to the new one, with services and benefits restructured along the way. 20,000+ partners were in scope.

The new systems were still being built while partners needed to keep transacting. Migration couldn't wait for the platform to be finished, and support teams had no playbook for a program that didn't fully exist yet.

• 01PM for the onboarding workstream: coordinated GPOs, product managers, engineering, and support across all partner types and regions.
• 02Ran a two-stage rollout — first a managed migration of ~150 high-value partners (Levels 3–5) and their global associates off the legacy program.
• 03Then stood up the self-service enrollment system that moved the full 20,000+ partner base onto EOPN.
• 04Built interim onboarding flows, trained onboarding teams, and documented the transition so support caught problems during migration instead of after.

• Managed-migration path for ~150 L3–5 partners and their global associates.
• Self-service enrollment moving the full 20K+ base onto EOPN.
• Interim documentation, escalation channels, and onboarding training.